E: info@flypeople.mt

T: +356 7927 3045

@ @ @ @

At flypeople our training team have amassed over 800 years of customer service experience within the aviation sector. We have experts who have managed and lead world class customer service teams and front line team members. We love to design and develop delightful customer culture that engages teams and adds value to the customer journey whilst creating a great place to work. 

 

We design bespoke solutions for your teams to support your business objectives. We will engage your teams to ensure they understand exactly where they contribute to the business, and to allow them to feel how important they are to your success.

 

For more information please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +356 7927 3045

Customer Servicein the aviation sector
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We Can Offer

 

  • Creating rapport
  • Performance management solutions and training
  • Leadership and management at all levels
  • Sales through service
  • VVIP, VIP & CIP service
  • Service design and delivery
  • Business engagement
  • Empowerment
  • Recruitment
  • Feedback and coaching
  • Influencing
  • Conflict resolution
  • Time management and prioritisation
  • Presentation skills
  • Meeting management
  • Project management
 

"I had the pleasure of attending the training in Malta. I must admit that the training was really good, covered all important topics, and as promised we had fun. Our instructor Emily made it super enjoyable. I will recommend flypeople to everybody who needs an EASA Attestation."
Gosia Rudnik