E: info@flypeople.mt

T: +356 7927 3045

@ @ @

At flypeople our training team have amassed over 700 years of customer service experience within the aviation sector. We have experts who have managed and lead world class customer service teams and front line team members. We love to design and develop delightful customer culture that engages teams and adds value to the customer journey whilst creating a great place to work. 

 

We design bespoke solutions for your teams to support your business objectives. We will engage your teams to ensure they understand exactly where they contribute to the business, and to allow them to feel how important they are to your success.

 

For more information please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +356 7927 3045

Customer Servicein the aviation sector
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We Can Offer

 

  • Creating rapport
  • Performance management solutions and training
  • Leadership and management at all levels
  • Sales through service
  • VVIP, VIP & CIP service
  • Service design and delivery
  • Business engagement
  • Empowerment
  • Recruitment
  • Feedback and coaching
  • Influencing
  • Conflict resolution
  • Time management and prioritisation
  • Presentation skills
  • Meeting management
  • Project management
 

"I had the pleasure to get my EASA licence in four days training for experienced cabin crew. It was FANTASTIC, the classes were dynamic. Simon our trainer was very professional, and Louise the Director was there all the time to resolve our doubts and was always willing to help."
Erika Castaneda